Awesome !!! They took the time to listen to us and get a feel for the vision that we had. The design that they came up with was spot on to our expectations. The installation was top notch with employees that were friendly and exceptional when it came to cleaning up after themselves. They allowed us to make minor changes along the way which aided in giving us the final product that went beyond our expectations. We HIGHLY recommend Bella, you won’t be disappointed.
We are extremely pleased with outstanding design and work on our kitchen and bathroom renovations. The work performed was extremely professional and completed on time. They were easy to work with and completed the job within budget. We get many compliments on both the rooms and the appliances are excellent quality and reasonable price for the quality of worked performed. I would strongly recommend Bella!
Bella Kitchen & Design was amazing from start to finish. My wife and I recently purchased a new home that required major updating to the kitchen. Our house was built in 1992 and had no upgrades in the kitchen until now (2018)
Through Bella we picked out new granite countertops, a new sink, new faucet and used their recommendation for a new dishwasher. Working directly with the owner Dan we set up an initial consultation in his studio where he explained in detail our options, along with the pros/ cons of each. He allowed us to take granite samples home for the weekend so my wife and I could review further. While we were torn between 2 options (very expensive vs more within our budget) Dan even recommended the cheaper option due to the look of our kitchen, and we couldn’t be happier! The installation process took about a week (due to our own schedule). Dan’s team was amazing, every person we worked and communicated with was prompt, courteous and professional.
We hope to renovate our Master bathroom within the next 12 months and will be going to Bella when the time comes!
I had a positive experience with Bella kitchen. Dan worked within our budget and timeline. His employees were polite, knowledgable and efficient. Our kitchen remodel was complete in 3 weeks and it looks beautiful.
We are thrilled with our newly remodeled kitchen! Both beautiful and functional, it was accomplished within budget. The design process went smoothly. Dan was wonderful at listening to our needs and desires. With the expert guidance of Dan and Judi, we selected beautiful materials that complemented each other and also stayed within budget. Our installer, Glenn, was fabulous. He was very reliable and skilled. Also, he never left a mess at the end of the day. Our new kitchen is a joy to be in everyday!
I worked with Dan from Bella Kitchen and Design to renovate a hall bathroom. I met with Dan as part of process of obtaining 4 estimates for the job. Dan is an excellent designer. He obtained samples from the tile store which helped me make the final selection. Dan knew what I wanted before I knew it. Dan and his team were was easy to work with. Most importantly, Dan stands behind his work and wants the customer to be happy. There was a problem with a granite counter top. Dan did not hesitate to replace it when it didn’t fit perfectly. I would use Dan and Bella Kitchen again.
Bella Kitchen made promises of a superior kitchen update and install experience and the outcome was less than desirable. Bella Kitchen made added several lines items to the final invoice without properly issuing change orders. Bella Kitchen made numerous errors in their calculations that resulted in several examples of unintended adjustments and rework. Bella Kitchen ordered and installed the wrong tile for the back splash. Bella Kitchen supplied substandard materials in the form of an unproven supplier for the sink. Bella Kitchen offered recommended names of subcontractors that did shoddy and incomplete work. The entire project took eight months to complete. Bella Kitchen charged us for a construction permit, yet proof of one was never supplied. This leaves to question if the project was ever permitted. Bella Kitchen sold us on their customer service, however what we received in turn was abysmal. The ratio of us contact them to the opposite was perhaps near 100 to 1.
We bought more than $21k Wellborn cabinets from Bella Kitchen & Design. Immediately after installation, we noticed the color didn’t match (see the picture attached) and we tried really hard to get it resolved with Bella Kitchen & Design, no email and call back, eventually I talked to the owner on the phone after many attempts, he coldly told us there is nothing he can do it after installation, we need to pay the touch up if we elected to have it. I called Wellborn cabinet customer service three times and they always refereed us back to the dealer.
My question to both manufacture and the dealer, where is your product qualification control before shipping your product to your customer and your customer should not take all that responsibility by themselves. I would never use this dearer again.
Our super intendant suggested Bella kitchen for my new master bathroom bc every other price I got was very high (he was friends with the owner) so I was pleased bc I had seen the store and been wanting to get a quote off them. I ended up going with them bc he was our SI friend and they was local so I never had to drive very far (I got my kitchen in Lancaster) to pick out colors and fixtures. In the beginning it seemed cheaper than my previous quotes…in the end I paid the same or more ..service was slow and unprofessional We was having a nightmare at the house with our own builders so I think through the crosshairs this affected how business with anyone else would be handled in the end they completed the job at least they thought so…( they had my super intendant finish some installation) I’m pretty sure he was never or is a employee with Bella kitchen but maybe I’m wrong….when I moved in my home I started putting my things away and everytime I put something on a shelf everything falls out on me to the point I can’t even use them it’s happened multiple times and there was only three items on the shelves so it is not a issue with it being to heavy…the edges of the shelves look like they was cut by a hand saw…I called back to the owner and asked very nicely for someone to come by and try to fix it he said yes I will contact you soon and set up a Day well it’s been 2 months no calls , messages, emails, nothing so I am leaving a review ..in my opinion they are over priced and under qualified ..I regret my Decision of hiring them wish I would have stayed with who installed my kitchen ( the quality and service was 10 to none) my fault should of stuck to my instinct. Would not recommend this company but would strongly urge to find another dealer and get a few quotes
Bella Kitchen Design listened to our ideas for the new kitchen and presented us with an excellent design. Their professional staff guided us through choosing the cabinets, counter tops, tile for the back splash, and the flooring. They promised us that the timeframe from start to finish would be three weeks and it was completed in that timeframe-and just as important, within budget. Their workers were extremely professional and neat. Never left a mess at the end of the day. All of our friends have complimented us on our new kitchen. Without hesitation, we highly recommend Bella for kitchen renovation.